Your Sales Team Needs A Better CRM
With the Freshsales CRM, your team can now use AI-based lead scoring, phone, email, activity capture & more features.

How can Freshsales help you accelerate revenue?

Reduce IT complexity & cost with a comprehensive solution

Keep teams happy with a solution that is easy to implement, and easier to use. Increase adoption, reduce costs, and boost morale.

Close deals faster with a 360° view of your customers

Get a complete view of your customer’s interactions to deliver personalized experiences. Leverage data to drive revenue.

Improve seller effectiveness by streamlining your sales process

Have conversations with context, automate time-consuming tasks, and spend valuable time selling and not on mundane legwork.


Have conversations with context. Shorten your sales cycle.

Surface the best leads, communicate across a customer’s preferred channel, and personalize messages based on behavior.

  • Gain complete context with sales, marketing, and support touchpoints on the activity timeline.

  • Focus on the best opportunities with Predictive Contact Scoring.

  • Communicate seamlessly across channels – Phone, Email, Chat, and SMS.


Focus on the best leads. Generate more opportunities.

Website prospects are the most engaged. Run chat campaigns, and turn your website into a lead generation machine.

Top Features:

  • Use AI-powered Chatbots to chat with visitors in real-time

  • Capture visitor information with customizable Web Forms

  • Understand visitor intent. Track page visits and actions on your site.


Customer 360° view made easy. Grow customer value with integrated sales and support.

Develop long-lasting relationships with customers. Enable sales and support to work together to help the customer seamlessly.

  • Bring sales and support functionalities together with the Freshdesk Integration

  • Understand your customers inside-out with a 360° customer view

  • Upsell and cross-sell to your customer base with automated sales campaigns


Drive deals to closure, faster. Improve sales conversions with AI-powered insights.

Freddy AI helps you focus on the right deals that will drive revenue. Get insights across the funnel from lead to revenue.

  • Find the best deals to close with AI-based Deal Insights

  • Collaborate across teams in real-time with Slack Integration

  • Improve revenue predictability with Dynamic Forecasting

Connect Freshsales with your favorite tools

Freshworks Products

All our products are affordable, quick to implement, and designed for the end-user.

So your IT, customer service, sales, marketing, and HR teams can effortlessly create delightful experiences at scale.


Delight your customers with effortless service. Engage in more meaningful conversations every day, across every channel, with every customer

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Accelerate your revenue with context-driven sales. Personalize engagement, shorten your sales cycle, and grow your business with Freshsales

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Personalize messages with simple and powerful marketing automation. Send the right message at the right time to convert more leads with Freshmarketer

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Right-Size Your IT Service Management. Modernize ITSM with an intuitive, fast-time-to-value, and intelligent solution

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