Right-Size Your IT Service Management
Modernize ITSM with an intuitive, fast-time-to-value, and intelligent solution
A Unified Service Management Solution
Deliver delight, increase efficiency, and realize greater ROI with Freshservice

Integrated Platform

Integrate service management on a single platform to bridge silos, improve time to resolution, reduce costs, and improve visibility

Robust Automations

Eliminate repetitive tasks and manual processes, and drive service efficiency using no-code workflows and powerful automations

Rapid Deployment

Customize rapidly with Freshservice’s no-code platform. Get expert onboarding, migration services, and 24×7 support

Fast Time-to-Value

Freshservice’s out-of-the-box features help you deploy quickly, enable easier adoption, at scale.

Leverage our AI-powered enterprise platform to unify customer experiences, and enhance employee productivity with drag and drop integrations.

Minimize Downtime

Bridge the gap between service and operations management to improve reliability.

Prevent critical issues by identifying the right alerts, collaborate with context, and deliver enhanced end-user experience.

Increased Agent Efficiency

Put time back into your agents’ day by empowering them with an AI-powered service management tool that provides suggestions and responses.

Employee Productivity

Meet employees in the channels of their choice such as MS Teams, Slack, or the Freshservice chatbot. .

Empower your employees with an enriched knowledge base and enhanced self-service experience to access all IT services through a unified service catalog.

Enterprise Service Management

Streamline service management across lines of business, from IT to HR, Facilities, Travel, Legal, and more, with consistent service experiences over a unified platform for improved visibility and efficiency

Freshworks Products

All our products are affordable, quick to implement, and designed for the end-user.

So your IT, customer service, sales, marketing, and HR teams can effortlessly create delightful experiences at scale.

Freshdesk

Delight your customers with effortless service. Engage in more meaningful conversations every day, across every channel, with every customer

Start Free Trial

Freshsales

Accelerate your revenue with context-driven sales. Personalize engagement, shorten your sales cycle, and grow your business with Freshsales

Start Free Trial

Freshmarketer

Personalize messages with simple and powerful marketing automation. Send the right message at the right time to convert more leads with Freshmarketer

Start Free Trial

Freshservice

Right-Size Your IT Service Management. Modernize ITSM with an intuitive, fast-time-to-value, and intelligent solution

Start Free Trial

Freshteam

The smart HR software for growing businesses. Modernize your HR hiring, onboarding, time-off, employee data, & HR workflows in one place

Start Free Trial